Optima Verifier — Terms of Service

Including Privacy Policy & Refund Policy
Last Updated: December 2025

1. Introduction

Welcome to Optima Verifier (“Optima”, “we”, “our”, “us”).
By purchasing or using our services, you (“Customer”, “you”) agree to the following Terms of Service, including our built-in Privacy Policy and Refund Policy.

Optima provides a private, hosted email verification environment deployed and managed for each customer.

2. Services Provided

When you purchase a one-time setup package, Optima will:

Deploy a private email verification engine

Configure and activate the verification dashboard

Provide optional catch-all detection (depending on package)

Host, maintain, and manage the server on your behalf

Provide support for issues related to your hosted instance

What we do NOT provide:

Email sending infrastructure

Cold email deliverability consulting

SMTP servers or inboxes

Purchased email lists

Access to our source code or internal tech

Your usage is unlimited within reasonable, non-abusive limits.

3. Customer Responsibilities

You agree to:

Use the service in compliance with all laws (GDPR, CAN-SPAM, etc.)

Only verify email data that you have the right to process

Not upload illegal, stolen, or sensitive data

Not use the service for abusive, malicious, or fraudulent activity

Not attempt to reverse-engineer the software

Optima is not responsible for how you collect or acquire emails.

4. Ownership & Licensing

You receive a license to use your private verification instance.

You do not own the source code, engine, or dashboard.

You control your uploaded data and your verification results.

Optima controls all infrastructure, supporting systems, and updates.

5. Payment & Fees

All payments are one-time setup fees, stated on the website.

Deployment begins after successful payment.

Hosting may incur renewal costs after the first year.

Prices may change for new customers only.

6. Warranty Disclaimer

The service is provided “as is” without warranties of any kind.
We do not guarantee:

Deliverability improvements

Business outcomes

100% accuracy

100% uptime

Total liability will never exceed your original purchase amount.

7. Limitation of Liability

Optima shall not be liable for:

Lost revenue

Loss of business

Data loss

Any indirect, incidental, or consequential damages

Your sole remedy is discontinuing use of the service.

8. Refund Policy

(Integrated for Stripe/Paddle)

Refunds BEFORE deployment

You are eligible for a full refund only if you request it before we begin deployment.

Deployment is considered started when:

Server provisioning begins

Setup or installation begins

Dashboard configuration starts

Any customization work starts

Once any of these begin, refunds are no longer available.

Refunds AFTER deployment

Because this is a custom, one-time setup, all payments become final once deployment begins.

We do NOT offer refunds for:

Change of mind

Lack of usage

Deliverability differences

External technical issues

Wrong purchase

Lost access due to chargebacks

Duplicate or erroneous charges

We will refund:

Accidental duplicate payments

Clear processor errors

You may contact us anytime at
📩 contact@optimaverifier.com

9. Privacy Policy

(Integrated & GDPR-friendly)

9.1 Information We Collect
Account Information

Name

Email address

Billing details

Contact data

Technical Data

Device/browser information

IP address

Error logs

Performance logs

This helps maintain service quality and security.

9.2 Data You Upload

You may upload email lists, CSV files, or text inputs into your private instance.

We do not:

Sell your data

Use it for marketing

Train AI on it

Share it with third parties (except hosting/payment processors)

Your uploaded data stays inside your private verification environment.

We only access your data when:

You request support

Fixing technical issues

Required by law

9.3 Legal Basis (GDPR)

We process your data based on:

Contract necessity (to provide your service)

Legitimate interest (security, reliability)

Legal compliance

9.4 Data Protection

We use:

Encrypted connections

Isolated hosting environments

Access-control

Server hardening

Routine security audits

No system is perfectly secure, but we maintain industry-standard protection.

9.5 Data Retention

Account data is kept while your service is active

Logs are periodically cleared

Uploaded emails remain until you delete them

You may request full deletion anytime

9.6 Sharing of Information

We share data only with:

Payment processors (Stripe, Paddle)

Hosting infrastructure providers

We do NOT share or sell your data to marketers or partners.

9.7 Your Rights

You may request:

Account deletion

Data deletion

Export of your information

Correction of stored data

Contact: contact@optimaverifier.com

10. Service Availability & Maintenance

We strive for high uptime, but:

Maintenance

Updates

Infrastructure changes

Security adjustments

may occur without prior notice.

We will never intentionally disrupt your service without reason.

11. Suspension & Termination

We may suspend service if you:

Abuse the system

Break laws

Upload illegal data

Initiate fraudulent chargebacks

Attempt to access source code

Harm the service or infrastructure

We notify you unless prohibited by law.

12. Updates to These Terms

We may update these Terms at any time.
Continued use constitutes acceptance of the updated version.

13. Contact Information

For questions about Terms, Privacy, Refunds, or Support:

📩 Email: contact@optimaverifier.com

📞 Phone: +44 7411 546889
🌐 Website: optimaverifier.com